Secretary - Yankton

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Posted: 05/15/2023

Full Job Description


Job ID: 22997
Agency: Department of Human Services - Division of Rehabilitation Services
Location: Yankton
Salary: $15.62 - $18.37 per hour, depending on experience
Pay Grade: GD
Closing Date: 06/01/2023

This is a Full-Time 40 Hour Weekly position with the Department of Human Services. For more information on the Department of Human Services, please visit

The Secretary for the Yankton Office is a key position in the operations of the Vocational Rehabilitation (VR) Office. Vocational Rehabilitation is a successful State and Federal funded program that has demonstrated success in assisting individuals with disabilities in obtaining employment. The Secretary is the first person many of the applicants/clients will meet. Good customer service is a critical component of this position. The position will provide receptionist services, scheduling of appointments, maintain files, maintain financial records to support office operations, process bills, and perform other general secretary duties. This position is an office position typically 8 hours a day, Monday thru Friday.

The Ideal Candidate Will Have:

The ideal candidate will have great customer service skills, able to multitask, and work with a variety of people.

Knowledge of:

  • English, including grammar, spelling, and punctuation;

  • computer applications such as Word, Excel, and Internet Explorer;

  • department rules, procedures, and functions;

  • basic mailing procedures.

Skills to:

  • accurately schedule client appointments with VR Counselors

  • work effectively with service providers, service organizations, employees, and clients;

  • effectively communicate with agencies, personnel, and clients;

  • prepare and deliver clear information; and

  • organizational skills to effectively perform all functions of the job in a timely fashion.

Ability to:

  • Word process and complete forms accurately,

  • read and comprehend materials;

  • maintain accurate records and filing system;

  • operate a variety of office equipment;

  • communicate effectively;

  • exercise tact, patience, and discretion in communicating and dealing with persons of varying backgrounds and temperament;

  • use a case management computer system;

  • organize, prepare, and update case files and basic records;

  • work effectively with a team of co-workers;

  • provide good customer service to providers, applicants, clients and their families;

  • understand and work effectively with individuals who have a variety of disabilities;

  • maintain inventory of forms and materials;

  • accurately process payments.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation, and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at This position is a member of Class A retirement under SDRS.

Must apply online:
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
"An Equal Opportunity Employer"