Front Desk Rep

Hero Image

Job Details

Description

WHO IS OUR IDEAL CANDIDATE?
  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.
WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?
  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests
QUALIFICATIONS
  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)
  • Flexible schedule, days, nights, weekends and holidays. Shifts will vary. 
Please apply in person.