Title: Director of Quality Assurance and Admissions
Reports To: Executive Director
Hours: Full-time salaried exempt position requiring flexibility in scheduling.
Job Summary: Under general supervision, this position is responsible for the overall management and operations of the Admissions and Quality of Services review. Provides on-going leadership, management, training, evaluation and consultation to staff members.
Mission Statement
“Building community resources to create a person-centered life.”
Vision
“All people are valued community members.”
Values
At Sesdac, Inc., we believe in a world of dignity, opportunity and community inclusion for all people. It is the philosophy of Sesdac, that people served by Sesdac, are, first and foremost, people with abilities. We believe that all people are capable of full participation in their community of choice when provided services and/or supports appropriate to their needs. It is the goal of Sesdac to encourage each person served to fully exercise his or her personal preference and power each day, and as direct support professionals, to ensure that people with developmental disabilities lead lives of dignity and quality.
Duties and Responsibilities:
Administration
- As a part of Senior Leadership, assists the Executive Director and organizational leadership in effective administration of the agency.
- Advises and informs the Executive Director on all significant matters affecting program operations.
- Serves on and facilitates agency committees by appointment or as a volunteer.
- Serves as an emergency contact.
- Expands and enhances Sesdac, Inc.’s professional and leadership role in the field of developmental disabilities by providing consultation to other agencies, public speaking, attendance at and participation in state and national conferences, training seminars, and/or community committees.
- Effectively articulates Sesdac, Inc.’s vision and mission with people supported.
- Presents self and organization in a positive, professional manner.
- Works closely with the Executive Director and Director of Finance to develop an annual budget.
Admissions
- Coordinates and facilitates the Admission Committee.
- Coordinates admission, transfer, and discharge processes.
- Maintains all records and meeting minutes pertaining to all applications.
- Leads and works closely with staff and families regarding admissions, transfers, and discharges.
- Establishes and maintains positive working relationships and open communication with individuals supported, families, staff and other identified persons.
- Consults with staff members on the implementation of Personal Support Plans.
Quality
- Works closely with Human Resources to identify, develop, and deliver staff training for all services-related efforts.
- Coordinates and facilitates the Positive Supports and Human Rights Committees and ensures all necessary documentation and records are properly maintained.
- Ensures implementation, and regular reviews of all agency policies and procedures.
- Works with Senior Leadership on the development and revision of policies and procedures.
- Evaluates components services to ensure they meet Sesdac, Inc’s. stated mission, goals, and objectives.
- Understands and supports the achievement of Personal Outcomes.
- Provides direction and assistance to staff in areas of assessment, habilitation planning, and monitoring of progress of individuals served.
- Periodically monitors the implementation of Personal Support Plans through scheduled and unscheduled on-site observations.
- Periodically monitors all documentation and ensures accuracy, objectivity, and validity.
- Regularly seeks feedback and input from individuals supported, the individuals’ families, staff and other identified persons. Deals with complaints in a consistent, timely and professional manner.
- Participates with team members and all staff members in the continued evaluation of the program’s effectiveness
Education and Experience
- A minimum of a Bachelor’s Degree in a human services related field (i.e. Psychology, Social Work, Sociology, Education), a Master’s Degree is preferred.
- A minimum of five years’ experience in working with persons with intellectual and developmental disabilities is required.
- Has a proven record of success in admissions/qualification assessment for Division of Human Services state waiver programs.
- Has a proven record of success in quality review and change implementation.
- Has proven proficiency in CQL review, monitoring, and implementation (preferred).
Skills and Abilities
- Has the presence, stature, and personality to effectively represent the agency to the public, industry, and other professionals.
- Engenders trust and confidence in staff members and community members in all interactions.
- Has a willingness to become an active member of professional and civic organizations.
- Has excellent interpersonal skills; communicates exceptionally both orally and in writing.
- Has the ability to deliver critical feedback clearly and professionally.
- Utilizes strong problem-solving and organizational skills.
- Maintains an on-going awareness of trends and programs in the field of intellectual and developmental disabilities.
- Requires minimal supervision and is a self-starter committed to perform the duties of the position.
Licenses & Certifications:
- Valid South Dakota Driver’s License.
- Ability to maintain certifications in CPR, First Aid, and medication administration
Disclaimer
This job description is intended to outline the essential job functions, key responsibilities, and minimum qualifications. It is not an exhaustive list of all duties, responsibilities, and requirements of the position. Sesdac reserves the right to modify, assign, or remove duties as needed.
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